Look - the interest is high. It is what it is. They offer financing for high risk auto sales. With that being said, they're kind, they'll work with you, and as long as you're honest (and remain so), they will help you.
I just have to say that I have had my vehicle for a year and I have had nothing but great experiences with this company! I was able to get 2 friends referrals and they too are very happy with their vehicles but more importantly my mothers health took a turn for the worse and I have had to be there with her and missed over a week of work and Linda who is not my account manager was very very empathetic and understanding of my situation. I just have to say how very pleased I am with them, their company and most of all Linda for being there for me through this very very hard time. Natalie who is my Account manager has also been very helpful and has always been there when asking any questions or concerns I did have. Thank you Indiana Finance for being a great company and most of all thank you for being there for me and my family as we go through this rough road. You guys are amazing and again THANK YOU!! -Renee Givens
My account manager Alicia was extremely helpful in getting my monthly payments adjusted to better accommodate my increase in rent. She was very empathetic and kind when answering my questions. After reading all these comments, I was very nervous about calling to inquire about lowering my monthly car payments. My experience was nothing but positive. I expressed my concerns and she told me she would do what she could to make the proper adjustments and that she would call me back with a couple estimates. I figured I would be waiting a few days to hear back from her. About an HOUR later, Alicia calls back with a number I can definitely live with. I can't thank her enough for acting so fast and reaching out even faster with a resolution. I've had my car for 2 years now, and my experience with Oak Motors and Indiana Finance has been seamless.
I have had hardly any issues with this finance company. Every time I have a issue I can call and make arrangements (and it helps if you pay a little extra each payment so you have some extra money already in your account with them). The only reason I'm giving it 4 stars is because we have been with IFC for over 5 years (3 different vehicles) and we still get treated like we are new customers. Still pay a very high interest rate (I get it it's a buy here pay here type thing but 5 years is a long time to have no incentive).
They did however work with us when our second car was totaled in a accident.
Alexis was awesome! Great customer service, efficiency, and exceeded our expectations on the length of process by weeks!!! Thank you so much! !
Indiana Finance Company is a US Finance company based in Daleville, Indiana. Indiana Finance Company is located at 9601 S. Innovation Drive, Suite 680, Daleville, IN 47334, USA.
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